Privacy notice

1. Who we are

The responsible party is [legal / trading name], [physical or postal address]. Our Information Officer is [your name], who you can reach at our email address.

2. What we collect

From couples who order a website:

• Your names, email address and phone / WhatsApp number.
• Your wedding details: date, venue, programme, dress code, accommodation suggestions, registry or banking details you choose to show, FAQs and any other answers in our questionnaire.
• The photos and other content you send us.
• Notes from your sessions with your developer, and records of your payments. Card payments are processed by Yoco; we never see or store your card details. If you pay by EFT, we see the payment reference and the name on the payment in our bank statement.

From wedding guests who use a couple’s website:

• What guests enter in the RSVP form: names, whether they’re attending, number of guests, phone number, and any optional answers such as dietary requirements, song requests or a message.
• Dietary requirements can reveal health or religious information, so that question is always optional and the answer is shared only with the couple.

3. Why we use it

• To build, launch and look after your website, and to run your sessions.
• To communicate with you about your order, and to send invoices and keep financial records.
• To deliver your guests’ RSVPs to you. For RSVPs, the couple decides what is collected and why; we provide the tool.
• To show your website in our examples, but only with your permission.

We don’t sell personal information, use it for advertising, or add you to marketing lists without asking.

4. Who we share it with

Only with service providers we need to run the service, and only what they need:

• Website hosting [e.g. GitHub Pages], which stores and serves the websites.
• Our web-address registrar [name], to register your web address.
• FormSubmit, which passes order forms to us and RSVPs to the couple by email.
• Google, for the fonts and map on your website, and for Google Forms if you choose it for RSVPs.
• Yoco, to process card payments, and our bank [bank name] for EFT payments.

Some of these providers store information outside South Africa. We only use providers that protect personal information to a standard comparable to POPIA.

5. Your website is public

A wedding website can be viewed by anyone who has the link. Only include information you’re happy for guests, and anyone they share the link with, to see. The optional gallery question keeps casual visitors out, but it isn’t strong security. Never publish ID numbers or home addresses.

6. How long we keep it

• Your website, photos and questionnaire: until your website goes offline, then deleted within 30 days, unless you’ve given permission to keep them as an example.
• RSVPs: sent straight to the couple by email. We don’t keep a copy on our side.
• Invoices and payment records: 5 years, as South African tax law requires.

7. Cookies and storage

Our websites don’t use advertising or tracking cookies. Your browser may remember small things on your own device, for example that you’ve already seen the opening animation or unlocked the gallery. Google Fonts and Google Maps may record technical information like your IP address when they load.

8. How we protect it

Websites are served over secure HTTPS. Our accounts are protected with strong passwords and two-step verification, and access to client information is limited to the people working on your website.

9. Your rights

You (and your guests) can ask us what personal information we hold, and ask us to correct or delete it, or object to how we use it. Email us, and we’ll respond within 30 days. Guests can also ask the couple directly to delete their RSVP.

If you’re unhappy with how we’ve handled your information, you can complain to the Information Regulator at inforegulator.org.za.

10. Changes to this notice

If we change how we use personal information, we’ll update this page and the date at the top.